Shipping & Returns

Orders are shipped Monday through Friday via USPS Priority or FedEx within 3 days of placing your order. US only. If you are outside of the US and are interested in purchasing an item, please contact us.

Tracking will be provided on all orders. Lilly D. Vintage is not responsible for any lost or stolen packages. 

Orders shipped to Arizona addresses will be charged sales tax. 

Damages
Should a piece be damaged in transit it is necessary to keep all packing materials, take photos, keep all packaging materials as the postal service may want to inspect the damage. In most cases, a claim can be filed online. 

Any item which has been shipped and deemed non-deliverable shall be returned to our shop. Should you still want the piece you will be responsible for the additional shipping fees. Any item returned to our shop which has been unclaimed or non-deliverable will not be refunded. It is the buyers' responsibility to ensure the address provided is a deliverable address.

Returns
All items are sold “as-is”, we do not accept returns. All sales are final.

Please read the item descriptions and measurements carefully before placing your order. Each item is carefully inspected before it is listed, and we make every attempt to include photos and descriptions of any flaws that might exist.

Computer monitors and mobile device screens read colors differently. We are not responsible for color shifting or inaccurate color reading on your devices. We do not accept returns based on color.

If a piece has been grossly misrepresented by us, we will consider an exchange for an item of equal value. Contact us within 3 days of receiving the item. If the return is approved, the piece shall be shipped back to us within 7 days of receipt of the item. The item shall be returned in the condition in which it was sent, unworn and undamaged. If the item is damaged or sent back after 7 days, the refund will not be honored. The buyer is responsible for all shipping costs, including return shipping.

Keep in mind, when purchasing vintage, most items have been previously loved and worn and normal signs of wear can, and usually do exist. If you have any questions, please contact us prior to purchasing. Each of our pieces is one of a kind.

Your purchase indicates your acceptance of these policies.